Privacy & data

Privacy-first shortlists, clear rules on what clients can see

The platform is designed so clients never browse an open talent pool. You see redacted profiles your team publishes, while personal identifiers and contact paths stay protected unless programme rules explicitly allow otherwise.

Why redaction exists

Candidate full names, contact details, employer names in resumes, and similar fields are withheld from the default client view. That reduces the risk of side-channel hiring, protects people who are still in other processes, and keeps every conversation routed through Click Global Talent and Core Support Hub until the programme says otherwise.

What is typically visible to clients

  • Skills tags and role-relevant summaries that help you assess fit.
  • Availability and high-level status (for example, open for opportunities or in pipeline).
  • Location at city and country level when your programme allows it.
  • Redacted resume documents prepared for client viewing—not the raw upload staff use internally.

Talent–client separation

Talent users do not see your company name, ABN, industry detail, or contacts. Clients cannot search the full talent database or unpublish profiles on their own. Those rules are part of the access model so both sides of the marketplace stay proportionate and auditable.

Communication

There is no direct messaging between clients and applicants inside the product. Updates arrive through structured notifications and agreed offline channels your Click Match contact manages with you. That keeps every step on record in one place.

Consent and jurisdictions

Everyone registers with explicit consent to how data is processed. Client data is handled with applicable privacy expectations in each region, while talent data managed through Core Support Hub aligns with Philippines data-protection requirements. Payment card details are handled by our payments partner and are not stored as full card numbers in the portal.

Retention in plain language

Candidate and payroll records follow statutory retention windows. Candidates may request erasure; staff review those requests before anything is deleted, so legal and tax obligations stay intact.

Auditability

Material actions—such as publishing a profile to you or changing redaction—are logged for administrators. That supports investigations, quality reviews, and compliance reporting your organisation may ask for.